Ground Transportation Permits

Ground Transportation Frequently Asked Questions (FAQ)

All ground transportation operators must keep their accounts in compliance with their NELA, including:

  • Payment of yearly $150 admin fee
  • Enrolment in enroll in the Online Account Billing and Payment Program (OLA)
  • Current on all fees
  • Keeping your business documents/certifications current
  • Maintaining CPUC “active” status
  • Maintaining “approved” insurance status with LAWA’s Risk Management


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OFFICE

Yes, transactions are conducted touch free and online ONLY. Please check on the main page to submit your request : LAWA Official Site | Ground Transportation Permits  

In-person appointments are for vehicle inspections ONLY. All other transactions are handled remotely (e.g. update your account, delete vehicle, remit fees, etc.).

New companies will be sent a link to submit the required information for your vehicles.

Existing Companies with an unexpired NELA and current on all fees should follow Add/Delete instructions LAWA Official Site | Transportation Charter Party.

 



REDECAL – RENEWAL – Adding Vehicles

TCP Operators will receive an email from LAWA Ground Transportation according to the schedule posted here - LAWA Official Site | Ground Transportation Permits. This process is to update your documents and pay your yearly Annual Administrative Fee only. Late fees apply if the online application is not completed in the month assigned. The yellow 2025 vehicle decals will be issued within 60 days of application completion. Field enforcement will occur 60 days after the end of the Operator’s assigned re-decal month.

No. If you have vehicle permits with "2023" or earlier years, they are expired and the vehicles should not be driven in the LAX Central Terminal Area (CTA). If the vehicle permit is expired, the vehicle is unauthorized and subject to enforcement efforts by Airport Police and the California Public Utilities Commission (CPUC), including citation and impound. .

You will receive an email notification from LAWA Ground Transportation to renew your NELA online 60-days before the expiration date (check your spam folder). You will upload documents and make payment online. Paperless and mobile friendly too!
If you do not receive notification, submit an email with the subject line as your TCP number and “Renewal” in the subject line to infolandside@lawa.org.

You must have a current Non-Exclusive License Agreement (NELA) to add a vehicle to operate at LAX. See New Application Checklist and Instructions - LAWA Official Site | Transportation Charter Party.



FEES

 Charter Operators must pay the following fees.

  • New application/license agreement fee - $150
  • Yearly administration fee - $150
  • New, lost or unreturned transponders - $50 each
  • Trip Ticket/Access fees - $5 or $8 per pick-up trip, depending on vehicle size : (also see Access Fees)
  • Late fees, $20 per month

Visa and MasterCard credit card, business check, money order, and cashier’s check are accepted for all fees. Personal checks and cash are not accepted.  

All companies not in the Invoice Program must be enrolled in the Online Account Billing and Payment Program (OLA).  OLA allows the Operator to view their vehicle activity and manage their payments. CTA access fees will be deducted/charged immediately to a credit card. .



Online Account Billing (OLA)

All TCP Operators must enroll in the online account (OLA) billing and payment program to continue their authority to operate at LAX. OLA allows the Operator to view their vehicle activity and manage their payments. CTA access fees will be deducted/charged immediately to a credit card on the account.

LAWA offers an optional LAX invoice/prepayment program. The company is invoiced monthly based upon trips recorded by the account vehicle transponders in the LAX Automatic Vehicle Identification (AVI) System. .  

Minimum amount balance your company must maintain through LAWAs Online Account Billing (OLA). This is calculated as $55 or your company’s monthly billed average +25%. Your MAB will be recalculated annually.

Replenishment occurs automatically when the account credit balance falls below the MAB. An automated payment will be processed using the credit card profile saved in Payment Management.

Once a day the system checks your account - if the current balance falls below the minimum balance, an automated payment will be processed for the amount shown for minimum payment. An automated payment will be made each subsequent day for the minimum payment amount until the current balance is equal or greater than the minimum balance.

If desired, an authorized user can choose to make a manual payment to bring the account’s current balance above the minimum balance amount. An authorized user can increase the minimum payment or minimum balance.

This initial pre-payment is the initial payment(s) made to meet the Minimum Account Balance (MAB). This usually results in four (4) payments over four (4) days until the MAB is reached. An authorized user can increase the minimum payment or minimum balance..

This is because your MAB and minimum replenishment amounts are lower than your regular activity. To reduce the number of incremental payments, an authorized account user may increase the minimum replenish amount or make a manual payment to raise the account balance above the MAB.

You have 30-days from the charge to submit in writing your request to dispute a charge. Please submit a dispute request with your name, TCP number, date of circuit/charge and reason you are disputing to GTbilling@lawa.org..



NEW COMPANY

Please see the Checklist and Instructions for a New Application for Non-Exclusive Operating Agreement (LAWA Official Site | Transportation Charter Party).

New Company Orientation (NCO) is available online after the Non-Exclusive License Agreement (NELA) for operations is fully executed and submitted insurance to LAWA Risk Management is approved. Eligible Operators will receive an email with instructions and a link to the online training. If you have not received notification, submit an email with the subject line as your TCP number and “New NELA ”and your contract number in the subject line to infolandside@lawa.org.



INSURANCE

Insurance documents must be uploaded by your insurance agent directly to the LAWA PINS Advantage System with the job code sent to you, the Operator, from no-reply@pinsadvantage.com. Be sure to check your spam/junk folder. The Hold Harmless Agreement should be sent directly to riskinsurance@lawa.org. For questions, contact riskinsurance@lawa.org. The Ground Transportation Office does not accept insurance forms.



Passenger Drop Offs in Central Terminal Area (CTA)

Drivers shall not stop their Commercial Vehicles and load or unload/drop off passengers on the Lower Level Roadway, Upper Level Roadway, or at any vehicle loading zone on Airport other than as designated for their Operator Type. Ground Transportation Waiting Areas (flylax.com)

Loading zones are for active loading and unloading. You may not wait for your customer at the curb for longer than 45 seconds. Please coordinate your pick-up with your passenger before entering the CTA.

You can park in the CTA public parking facilities at prevailing rates or in the Commercial Holding lot (for up to 90 minutes). For a map, visit Commercial Vehicle Holding Lots - Map.

No, the sign does apply to commercial carriers. Commercial vehicles must utilize their assigned drop-off and pick-up zones (Commercial Vehicle Holding Lots - Map). .



Trip Fee Prepayment (Invoice) Program:

All TCP Operators must enroll in the online account (OLA) billing and payment program. OLA allows the Operator to view their vehicle activity and manage their payments. CTA access fees will be deducted/charged immediately to a credit card on the account.

LAWA offers an optional Trip Fee Prepayment (Invoice) program. The company is invoiced monthly based upon trips recorded by the account vehicle transponders in the LAX Automatic Vehicle Identification (AVI) System.

Benefits include a) access to view vehicle activity, b) monthly billing, c) preferential service for adding, deleting or transponder replacement and d) re-decal every two years.  To participate in this optional program, a Charter Party Carrier must:

  • Execute a Pre-paid invoice agreement.
  • Submit a Prepayment Deposit of $3,000 or three times the highest monthly Trip Fees that have occurred in the most recent 12-month period, whichever is greater.  The Prepayment Deposit may be submitted in the form of a check or letter of credit.


Trip Fee Prepayment (Invoice) Program:

A Charter Party Carrier must be in good standing with the following requirements:

  • A current, valid Non-Exclusive License Agreement for Charter Party Carrier Transportation Services to and from LAX
  • Valid insurance approved by LAWA Risk Management
  • Execute a Pilot Trip Fee Prepayment Program Agreement
  • Submit a Prepayment Deposit

The Faithful Performance Guarantee (FPG) deposit will be at least $3,000 or three times the highest monthly Trip Fees that have occurred in the most recent 12-month period, whichever is greater. .

Your Prepayment deposit amount is evaluated yearly, based on the most recent 12 months. If the new Prepayment amount is more than 10% greater, you will be notified to submit payment for the difference.

Let us know if you ever want to leave the program, we’ll settle your account and refund any of the remaining Faithful Performance Guarantee (FPG) deposit..



Ground Transportation Forms and Information Pages:

Find the LAX Ground Transportation Rules and Regulations here. Operators are responsible for ensuring all drivers are knowledgeable and comply with the rules and regulations set forth..

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