Ian Law was appointed Chief Innovation & Experience Officer for Los Angeles World Airports (LAWA) in May 2022. His responsibilities include the development and delivery of LAWA’s digital transformation strategy, oversight of LAWA’s Information Management and Technology program and LAWA Guest Experience.
Prior to his appointment, Mr. Law was Chief Information Officer (CIO) at San Francisco International Airport (SFO), where he led the award-winning Information Technology team to innovate solutions in ground-transportation, passenger processing, tenant services, information analytics and cloud-hosted digital services.
During the pandemic, Mr. Law led industry initiatives to enable public access to important airport-related COVID-19 information at over 300 airports worldwide and spearheaded an effort with international airports and airlines to make airport COVID-19 testing and vaccination services information more accessible to passengers.
Mr. Law has held several advisory and consultancy roles at the UK government, focused on technology procurement and public service reform and transformation. Mr. Law led international outsourcing and supply chain advisory businesses at KPMG UK, working with clients in Europe, USA, South America, Asia, Africa, and the Middle East. He led and participated in corporate transactions as well as developed KPMG’s international advisory practices.
Mr. Law is the current vice-chair of ACI World’s Airport Information Technology Standing Committee (AITSC) and former chair of both ACI North America’s (ACI-NA) Business & Information Technology (BIT) committee and ACI’s Aviation Community Recommended Information Services (ACI-ACRIS) committee. Mr. Law served on the International Air Transport Association’s (IATA) working group on autonomous vehicles and airport automation. He is an industry contributor on the American Association of Airport Executives’ (AAAE) Airport Consortium on Customer Trust Program (ACT).
He holds a BSc in Computer Science from University College Cork, Ireland and an MBA from Cranfield School of Management, England. His experience encompasses technology, digital innovation, business, and advisory roles.
